Below FAQ are some common concerns of our customers.
Need Help?
If you have an issue or question that requires immediate assistance, please contact 6288 2277.
If we aren’t available, drop us an email and we will get back to you within 3 days.
Common Questions
What is semi cured gel?
Semi-cured gel is real gel nail polish that is cured partially at 60% - and designed to be applied like a sticker. The only difference between semi-cured gel nail wraps and gel nail polish is that the gel nail polish is in liquid form.
Where are Ohora products manufactured?
All products are made in Korea except for the gel lamp which is made in China.
How long do the nail strips last?
Up to 2 weeks with proper storage and application
How many times can I use 1 box of nail strips?
There are 30 pieces of nail stickers of various sizes, which can be used about 1- 2 times.
Is using the UV Lamp absolutely necessary?
Yes it is 100% necessary to cure nails with a UV lamp. Other UV lamps work as well but we recommend ohora’s gel lamp for best performance.
is there a shelf life for the nail strips?
No shelf-life for the nail strips but we recommend applying within 3 years of manufacturing date. Nail care items have shelf-lives of 30-36 months. Kindly place nail strips away from direct sunlight.
Others
Do you have physical stores?
You can find selected Ohora nail designs at selected Guardian stores: Store Locator
How long does it take to deliver my order?
Typically, shipping takes between 3 to 7 working days. However, please note that unforeseen circumstances may affect delivery times.
Do you offer international shipping?
Unfortunately, we do not offer international shipping. You can visit Ohora’s website dedicated to the country you are residing in. Ohora is available in Malaysia, Korea, Japan, Taiwan, Indonesia, Australia, Hong Kong, USA and more.